Request a Callback Close

The Top 5 Reasons People Chose Not to Claim Compensation - Even Though They Could Have

In 2014, internet-based market research was carried out by YouGov to find out why some people who had been injured in an accident did not feel able to make a personal injury compensation claim. 

According to the report, the number of people who could have made a personal injury compensation claim fell from 29% in July 2013 to 25% in April 2014.

The report illustrated a number of reasons behind people’s decisions not to seek compensation.

Dramatically, there was a 10% decrease from 2013 to 2014 involving people who believed their case was not strong enough to win a claim. 35% of people who had an accident or illness decided not to claim as they did not believe their ailment was bad enough to deserve compensation. A further 22% did not believe in claiming compensation and 5% were concerned about the costs involved.

We would like to address the top 5 reasons people chose not to claim compensation even though they could have made a claim following an accident or injury at work:

1. I didn’t think the injury was bad enough to make a claim

Your solicitor will be able to advise you as to whether your injury warrants a claim. They can also provide you with a rough guideline of the compensation you could expect to receive. You can also advise your solicitor that you wish to wait a while before you decide whether to proceed with your claim. It is important however to ensure, if you have an accident, that it is recorded in a RIDDOR report as this is a legal requirement of your employer.  It is also important to remember that, under the Limitation Act 1989, you only have 3 years from the date of the injury in which to make a claim.

2. I don’t believe in claiming compensation.

There is often a perceived stigma attached to making a personal injury compensation claim, and some people may feel concerned as to how this might be viewed by their friends and colleagues. In some cases, the media can also cast a negative light on people who wish to claim for compensation.

There is no disgrace in claiming what you are entitled to.  Our services are completely confidential.  A claim can only proceed if the defendant has been negligent and the accident or injury is their fault. If you have lost earnings, or you cannot pay your mortgage or your bills due to your injury or illness, then there are very few people who would not claim in that position.

Your employers will have employers’ liability insurance, which is a legal requirement in order to trade, put in place to protect the employee if a claim for compensation for an accident or injury at work be made. It is the insurer who will pay your compensation.  In the case of industrial diseases, it is often possible to trace employer’s liability insurers even if the relevant company has closed down.

3. I didn’t think the case would win

Your solicitor will advise you of whether your claim has a good chance of success.  Claims are usually funded on a no-win, no fee basis, and, accordingly, solicitors only get paid their fee if they win.  Therefore, if they do not consider your claim has strong prospects of success then they are unlikely to proceed or continue with the claim

4. I thought making a claim would be too time consuming and too long a process

An accident or injury at work can be a complicated and time-consuming process. However, the complications lie mainly in the legal arguments which are for your solicitor to determine based on the evidence available. All that would be required from you would be the facts of the case, the details of any losses you may have incurred and attending any medical examinations arranged for you. Your solicitor will guide you through the process at each stage.

5. I was worried about the cost of making the claim

Our solicitors work on a no-win, no fee basis. Therefore, if the case is lost you would not have to pay anything provided there is no deliberate attempt to mislead us and you don’t withdraw your instructions unnecessarily.

If you wish to discuss the possibility of making a claim, telephone us on freephone 0800 019 7772 or text CLAIM to 8443.

There is no obligation to proceed. We know that making a claim for an accident or injury at work may need some careful thought. You are always in charge and a solicitor must take his or her instructions from you.

Go back to news

"Thank for all that you did in dealing with my claim, I am truly grateful. You did something lovely and it really meant a lot.  Many thanks to you and your company."

Mrs K from Bradford

0800 0197 772